Privacy Policy

1. Data Controller

The data controller for personal information collected through this website and our courses is:

2. Personal Data We Collect

We collect personal data in the following circumstances:

Via the contact and enrolment form:

• Full name (required)
• Email address (required)
• Phone number (optional)
• Message content (optional)

Automatically during site use:

• IP address and approximate location
• Browser type and device information
• Pages visited and time on page (via analytics cookies, if consented)

Legal basis: Contact form submissions are processed on the basis of legitimate interest (responding to enquiries) and, where a course enrolment follows, on the basis of contract. Analytics data is processed on the basis of consent, obtained through our cookie modal.

Retention: Enquiry data is retained for up to 24 months. Enrolment and course records are retained for up to 5 years in line with Thai accounting and educational record obligations.

3. How We Use Personal Data

• To respond to enquiries submitted through the contact form
• To manage course enrolment, access, and delivery
• To send course-related communications (session reminders, exercise feedback, schedule changes)
• To improve the website and course materials using aggregated analytics data
• To comply with legal obligations under Thai law

We do not use personal data for profiling, automated decision-making, or unsolicited marketing. If you submit a form enquiry, we will contact you in response to that enquiry only.

4. Data Sharing

We do not sell personal data. We share it only in the following circumstances:

• Course delivery: Instructor team members who need access to learner submissions for feedback purposes
• Analytics: Google Analytics (if consented), subject to Google's data processing terms
• Legal obligation: Disclosure to Thai authorities where required by law

Any third-party processor we engage is required to handle data in line with PDPA obligations.

5. Data Protection Measures

• Data transmitted via this website is encrypted using TLS (HTTPS)
• Access to learner data is restricted to authorised staff only
• Internal access logs are maintained and reviewed periodically
• In the event of a data breach affecting your personal information, we will notify you within 72 hours where feasible and as required by law

6. Cookies

We use essential cookies to maintain basic site functionality and optional analytics cookies to understand how the site is used. You can manage cookie preferences at any time. See our Cookie Policy for full details.

7. Your Rights

Under the Thai Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Ask us to correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data, subject to legal retention obligations
• Right to data portability: Request your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interest
• Right to withdraw consent: Withdraw consent for cookie-based analytics at any time
• Right to lodge a complaint: Contact the Office of the Personal Data Protection Committee (PDPC) in Thailand

To exercise any of these rights, email [email protected]. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to external sites such as documentation for tools used in our courses. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Children's Privacy

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently received data from a minor, please contact us at [email protected] and we will delete it promptly.

10. Changes to This Policy

If we make material changes to this policy, we will update the "Last updated" date at the top and, where required by law, notify learners currently enrolled in a course by email. Continued use of the website after a policy update constitutes acceptance of the revised terms.